REFUND AND RETURNS
Clause 9 of our terms and conditions:
9.1 The Buyer shall not have the right to return any Goods to Seller otherwise than for repair covered by warranty.
9.2 Goods returned for repair will be assessed and/or repaired within a reasonable time frame. The Buyer shall be provided with an indicative repair time. These times may vary due to reasons beyond the Seller’s control e.g part availability or incorrect fault description. The Buyer may be required to pay labour, assessment /or freight fees if the Goods returned for repair are determined to have been damaged by misuse or accident or the warranties detailed in clause 10 do not apply.